ProAmericaSMS Privacy Policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

At ProAmericaSMS, a service provided by ProAmerica360 LLC, your privacy, security, and trust are not just obligations—we consider them core to our values. As a conservative-owned, American-operated platform, we take your data seriously and are committed to protecting the rights of our users and their communities.

This Privacy Policy outlines how we collect, use, store, and protect personal information when you access or use our SMS, MMS, and voice messaging services ("Services").


1. Who We Are

ProAmericaSMS is operated by ProAmerica360 LLC, a California-based company providing digital infrastructure to conservative organizations, political campaigns, nonprofits, and small businesses. Our platform is designed to support opt-in only communication and fully complies with applicable federal and state privacy laws.

For privacy-related inquiries, you can contact us at:

Email: hello@proamerica360.com


2. Information We Collect

We collect only the information necessary to provide you with secure and effective messaging services. This includes:

a. User-Provided Information

When you create an account or use our platform, we may collect:

  • Name, organization, and contact information
  • Email address and phone number
  • Billing and payment information
  • Opt-in contact lists (uploaded by you)
  • Message content you send or receive
  • Preferences, feedback, or support requests

b. Automatically Collected Information

To improve performance and protect security, we may automatically collect:

  • IP addresses and device/browser type
  • Time and duration of access
  • Interaction logs (e.g., number of messages sent, reply tracking)

We do not collect personal information without your knowledge or consent.


3. How We Use Your Information

We use your information to:

  • Deliver our SMS, MMS, and voice text services
  • Verify opt-in compliance and monitor platform usage
  • Respond to support and customer service inquiries
  • Process payments and manage billing
  • Comply with legal, carrier, and security obligations
  • Improve platform performance and user experience

We do not use your data for behavioral advertising, data brokerage, or unauthorized third-party marketing.


4. Data Ownership and Access

You retain full ownership of your contact lists and message content. ProAmerica360 LLC does not sell, rent, or share your data with any third party except:

  • As required by law or legal process (e.g., court order, subpoena)
  • To investigate abuse or platform misuse
  • To enforce compliance with federal or California spam/privacy laws

You may access, update, or delete your personal data at any time by contacting our support team.


5. Data Security and Storage

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. These include:

  • Secure servers hosted in the United States
  • Encrypted communication channels (SSL/TLS)
  • Two-factor authentication (where applicable)
  • Daily backups and uptime monitoring

Despite our best efforts, no system is 100% secure. By using the Services, you acknowledge and accept this inherent risk.


6. Your Responsibilities Under the Law

As a user of ProAmericaSMS, you are solely responsible for ensuring your use of our platform complies with:

  • The Telephone Consumer Protection Act (TCPA)
  • The CAN-SPAM Act
  • The California Consumer Privacy Act (CCPA)
  • The California Business & Professions Code §§ 17529.1–17529.9
  • CTIA guidelines and carrier standards

You are responsible for obtaining valid, documented opt-in consent from all recipients before sending messages through our platform. You also agree to honor all unsubscribe and opt-out requests immediately.

We reserve the right to suspend, audit, or terminate any account found to be in violation of these requirements.


7. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or store data from minors. If we discover such data has been submitted in error, we will delete it promptly.


8. Data Retention

We retain user data only as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our Terms and Conditions

You may request deletion of your account or data by emailing us at support@proamericasms.com. Certain data may be retained longer as required by law or to prevent abuse.


9. Third-Party Services and Integrations

We may use third-party services for secure payment processing, analytics, or technical infrastructure. These providers are contractually bound to protect your data and may not use it for their own purposes.

We do not share your data with political parties, candidates, or vendors without your explicit consent.


10. Your Rights Under the CCPA

If you are a California resident, you have the right to:

  • Request access to the personal information we hold about you
  • Request deletion of your personal information
  • Opt out of any future sale (note: we do not sell your data)
  • Be free from discrimination for exercising your privacy rights

To exercise these rights, contact us using the information provided above. We will verify your identity before processing your request.


11. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in the law, our practices, or platform capabilities. All updates will be posted to this page with a revised "Effective Date."

Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.


12. Integrity is Our Foundation

At ProAmericaSMS, we believe privacy is not just a legal duty—it is a matter of trust and principle. Integrity is the cornerstone of our platform and our mission. We pledge to protect your data with the same care and responsibility we expect for our own.

If you have any concerns about how your information is being handled, please reach out. We are here to listen and act.